Terms and Conditions
Urban Rider doesn't offer refunds, but product may be returned within 15 days for exchange or store credit. Online orders can be cancelled subject to our discretion up until the product is shipped. After shipping, the order can be returned at customer's expense for exchange or store credit. Special orders cannot be refunded at any time once placed. All returned merchandise must be in new, unworn, resaleable condition. Acceptance of any returns are strictly at our discretion based on the condition of the merchandise.
Defective merchandise is subject to the terms of the manufacturer's warranty, if any. Urban Rider offers no additional warranty but will assist customers in obtaining service under any manufacturer's warranty.
We endeavor to maintain accurate inventory on our online store however there may on occasion be items that cannot be shipped immediately. If an item is back ordered you will be advised within two business days. If an item is or becomes unavailable you will be notified and the purchase price refunded.
Urban Rider is an operating name of British American Powersports Inc. Canadian GST No. 84385 1841 RT0001